Hi there 👋
💡 Following your many feedbacks for the addition of the Crypto.com API, we have started working on it. However, we run into two issues when adding this API connection:
The exchange's API only imports trades from the last 6 months
Deposits and withdrawals are not retrieved by API
We recommend that you contact them to let them know of your difficulties regarding the recovery of your data. Indeed, we are convinced that if this API request comes from their customers, it will be prioritized.
To retrieve your transaction history through the exchange, follow these steps:
Step 1: Login to your Crypto.com account:
Step 2: In the main menu, select “wallet”
Step 3 : Download your documents:
1️⃣ The deposit and withdrawal file
➡️ You can only download transactions from the last 180 days per batch.
2️⃣ The transaction file:
Click on "Order" on the left menu
Click on "Trasanctions" tab
It includes all the slightly more complex transactions, like Airdrop deposits or CRO staking, for example.
➡️ You can only download transactions from the last 180 days per batch.
3️⃣ The loan/margin file
Add it if you have done any borrowing or margin trading.
➡️ It is not necessary if you have not done any such trading.
4️⃣ The trade file
Click on "Order" on the left menu
Click on "Trade History" tab
It includes all trading transactions (derivatives, futures, etc.)
➡️ You can only download transactions from the last 180 days.
Step 4: Export your documents:
For each file, select the dates and transaction types, then click “Export” :
Step 5: Upload the files to Waltio
⚠️ Opening and saving a CSV file can sometimes modify its structure, thus blocking automatic lecture by our program. Once files from Crypto.com files are downloaded, please, do not open them or modify their names so that we can read it correctly !
Thank you.
The Waltio Team