Hi there 👋
🚨 GATE.IO only allows you to obtain your activity history for a maximum period of 180 days.
Please contact customer service to request emailing of your entire platform activity.
Their customer service may refuse, in this case, you will have to add one file per 180 day period on Waltio.
Get your complete Gate.io statement
Step 1: Log in Gate.io.
Step 2: Please click on the little guy at the bottom right of the screen:
Step 3: Contact customer care
👉 Tell the robot "I want to talk with a human", you will then be redirected to a human.
👉 Then send this message
"Hello,
Could you send me my full historic CSV file for trades, deposits, withdrawals, rewards, startups... from 01/01/2018 to 31/12/2024. The file name is 'My Purselog'
My account email address is : myemail@address.com
Thank you in advance"
👉 You will receive the requested files by email within 2 to 3 working days.
Then click on “Filter”.
We advise you to use the Gate.io files rather than the API which only gives partial transactions.
Get your history (maximum 180 days per batch)
Step 2: Make sure that the 'coin' and 'filter' tab is set to 'All'
Step 3: Select a period by clicking on the dates.
Retrieve all transactions since the creation date of your account with files of 180 days by 180 days.
Step 4: Click on Download
Step 5: Once the file is received, upload the file to Waltio
⚠️ Opening and saving a CSV file can sometimes modify its structure, thus blocking automatic lecture by our program. Once files from Gate.io files are downloaded, please, do not open them or modify their names so that we can read it correctly !
Thank you.
The Waltio Team