Skip to main content

I'm going to close a platform. What should I do?

Here's what to do when you decide to close a platform account

Updated this week

๐Ÿ“ Description

Before closing your account on an exchange, it is essential to save your data. Once the account is closed, your API will no longer be functional and you will no longer be able to retrieve your history directly from the platform.

๐Ÿ“‚ Tutorial

1. Download your transaction history

Download one (or more, depending on the platform) history file of all your transactions.

2. Add the file to Waltio

Add the file to your Waltio account before closing the platform.

๐Ÿšจ Once the account is closed, your API will no longer be functional. If it had been added on Waltio, it will no longer be synchronized (no new transactions), but the history of your old transactions will remain visible as long as you don't delete the API from your Waltio space.

๐Ÿ’ก Additional Information

If you closed the account without taking these precautions

To recover a history file, you will need to contact the platform again. Make sure all your transactions are on Waltio.

If the platform was not supported by Waltio

You will need to manually fill in your transactions using a Waltio format file.

Did this answer your question?