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Forgotten password

What to do if you forget your password?

Updated this week

Hi there 👋

This tutorial shows you how to recover your password in case you forget or lose it.

All email addresses finishing by "gmail.com" need to use "Continue with Google".

Step 1: Go to the Waltio login page and click on forgotten password.

Step 2:

Enter your email address.

If your account is registered with an email address, and you will receive an email to reset your password. You can then reset your login password.


If you have used Google Authenticator, we encourage you to use Google Authenticator again to log into your Waltio account.

If you have registered with an external partner (e.g. Google), then you can not make password forgotten, and you will have to reconnect with the external partner (e.g. Google).

If you have any other questions, do not hesitate to contact us via the chat just at the bottom right of your screen! 💬

The Waltio team

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