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Security Codes

Verifying Email Authenticity with Security Codes

Updated this week

πŸ“ Description

Waltio includes a security code system in its emails so you can verify their authenticity and protect yourself against phishing.

⚠️ Warnings

  • An email without a security code was probably not sent by Waltio β€” do not click any links and report it to [email protected].

  • Never share your login credentials by email.

πŸ“‚ How to Check Your Security Code?

Step 1 β€” Access the code From your Profile, under the Personal information section, click "Show code" next to Email security code.

Show security code button

Step 2 β€” View and regenerate The new window displays your list of security words. Compare them with those in the email you received. If needed, click "Regenerate security code" to get new ones.

Security code modal

πŸ’‘ Additional Information

  • You can check a code as many times as needed.

  • Add [email protected] to your contacts to avoid false positives in your spam filter.

  • If in doubt, contact support via the chat at the bottom right of your screen.

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