At Waltio, the security and trust of our users are our top priorities. To enhance the protection of your personal data and ensure transparent communication, we have implemented a system of unique security codes to verify the authenticity of the emails we send.
Why Did We Introduce Security Codes?
Phishing and fraudulent emails are common digital cryptocurrency threats. These malicious practices aim to deceive you by impersonating trusted companies, such as Waltio, to steal your personal or financial information.
To protect you against these risks, we’ve introduced security codes that allow you to quickly confirm whether an email is genuinely from our team.
How Do Waltio Security Codes Work?
Each legitimate email from Waltio contains a code: This code is securely generated and clearly included in our email.
You can verify the code directly on our website: If in doubt, visit our verification page .
Frequently Asked Questions
1. What should I do if the code is invalid?
If the code you enter does not match our records:
Do not click any links in the email.
Immediately report it to our team at hello@waltio.com
Delete the email after reporting it.
2. Can I verify a code multiple times?
Yes, you can verify a code as many times as needed. Our system remains available to confirm the authenticity of our communications.
3. Do all Waltio emails contain a security code?
Yes, all important emails from us (account information, updates, notifications, etc.) include a security code. If you receive an email claiming to be from Waltio without a code, it is likely a phishing attempt.
4. What can i do if my mail box are compromised ?
You can click on "Reset the security code" for having a new one.
Next email contains now the new security code.
Tips to Stay Safe
Never share your login credentials or personal data via email.
Add Waltio’s official email address (hello@waltio.com) to your contact list for easy identification.
Always verify security codes before acting on any messages you receive.
Have a Question or Encountered a Problem?
Our team is here to help. If you have any doubts about an email or issues with the verification system, contact us directly through our customer support.
With this initiative, we continue to prioritize your security at Waltio.
Thank you for your trust, and stay vigilant!
The Waltio Team 🛡️