Hi there 👋
Your satisfaction is of the utmost importance to us. Our motto is: if you are not satisfied, we are not satisfied.
To ensure that our users have the best possible experience, we have a 100% free plan that allows you to import all your transaction data and download it in Waltio format before making a purchase.
If you have upgraded your account to one of our paid offerings, you are entitled to a full refund if your request meets at least two of the following conditions:
The refund request must be sent within 7 days of purchase.
The reason for the refund must be related to a bug or a problem that we were not able to solve.
You have not downloaded any reports or tax forms.
To request a refund, please send your purchase receipt to hello@waltio.com, we will find a solution that suits you.
Our Terms and conditions are here
If you have any other questions, do not hesitate to contact us via the chat just at the bottom right of your screen! 💬
The Waltio team