Hi there 👋

We are currently working on the Bitrue synchronization, but it seems that it does not have the right permissions: no open trading privileges.

We have contacted Bitrue about this as the issue is on their end, but have not heard back yet. So we are stuck.
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Thus, transactions from Bitrue should be added manually to Waltio.
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📫 We are aware that this is tedious and have contacted Bitrue on this subject, without response on this subject. Thus, we recommend that you contact them to let them know of your difficulties regarding the recovery of your data. Indeed, we are convinced that if this request comes from their customers, it will be prioritized.

If you have any other questions, do not hesitate to contact us via the Chatbot just at the bottom right of your screen! 💬
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The Waltio Team