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Change your email address

How to transfer your account from one email to another

Updated over 2 years ago

Hi there ๐Ÿ‘‹

Following the request of many customers, we have added the possibility to change his email address by transferring his account from one address to another.
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Here is the process to follow in order to make this change:

Account A = The account to be transferred

Account B = The new account to which we want to transfer our information

  1. I log in to my Account A

  2. I click on "Change my email" in "My Profile", and I enter the email address of Account B

  3. I log out of the A account.

  4. I create a new account via https://tax.waltio.co/, with the email address of Account B and log in.
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  5. In my Account B mailbox, I click on "Transfer your account":
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  6. Your account and information, are now transferred from Account A to Account B ๐ŸŽ‰

If you have any other questions, do not hesitate to contact us via the chat just at the bottom right of your screen! ๐Ÿ’ฌ

The Waltio team

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