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Full service - Peace of mind package: you don't have to do a thing, our experts take care of everything.
Full service - Peace of mind package: you don't have to do a thing, our experts take care of everything.
Updated over 9 months ago

Hello πŸ‘‹
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Explore a world of financial peace of mind with our new service: the Full Service - Serenity Pack.
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Say goodbye to the hassle of managing your crypto accounts. Our experts will take care of every step, from adding your accounts to generating your tax report.
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Enjoy total peace of mind as we manage your accounts from A to Z, guaranteeing accurate and reliable tax reporting, tailored to the intricacies of crypto constraints such as scams and negative balances.
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With us, you don't have to do a thing, everything is in the hands of true crypto professionals.
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πŸ‘‰ Description

β–ͺ️️ Adding Accounts Made Easy: Our specialists are here to guide you through adding all your accounts, should this prove necessary. This crucial step gives us access to all the information we need to perform an accurate capital gains calculation.
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β–ͺ️️ Complete account management: Our experts take complete charge of your account, covering every aspect from start to finish. They carefully analyse the account data added in order to draw up the most accurate tax report possible, taking into account the various constraints linked to cryptocurrencies, such as the risk of scam tokens, negative balances, unknown prices, etc.
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β–ͺ️️ Accurate Turnkey Tax Report: Using information extracted from the accounts and questionnaire, our team is committed to delivering a tax report of unrivalled reliability. Every detail is carefully scrutinised to ensure full compliance, aligned with the tax specifics and constraints encountered in the cryptocurrency world.
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β–ͺ️️ Blockchain certification: Our certification process is not limited to simple internal validation. Working closely with you, we officially certify the work done on your account by securely recording this information on the blockchain. This transparent approach strengthens confidence in the integrity of our services and guarantees irrefutable validation of all transactions.

πŸ‘‰ Full service procedure

After payment acceptance :

1️⃣ Waltio sends you a questionnaire to complete by email and chat: the purpose of this questionnaire is to ensure that we have all the information we need to investigate as quickly and efficiently as possible.

2️⃣ Once the questionnaire has been received and validated by the Care team, we start work.

  • If any information is missing, the Care team will take charge of communication to obtain the necessary information.

3️⃣ Once the account has been finalised, we send all the results to the customer with a signature to validate the work carried out.

An appointment can be requested for a 30-minute review.
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These results comprise 5 files :

  • Tax certificate

  • Declaration appendix

  • Stock sheet

  • Ledger

  • Deliverable produced by Waltio
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4️⃣ Once we've obtained your signature, we save the hash of your file containing our work on the Bitcoin blockchain, ensuring the security and integrity of the information.
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πŸ‘‰ How long does it take?

The delivery time is 3 weeks, excluding the tax season.
This can increase to 5 weeks during the tax season.

πŸ‘‰ How much does it cost?

The price is 2999 euros.
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πŸ‘‰ Can I get a refund?

A refund can be requested if no deliverable has been given within 5 weeks.
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🚨 No refund can be requested if the work has been delivered.
​ 🚨 If you subscribe to the "Full Service" less than 4 weeks before the declaration of your state of residence closes, completion of the service cannot be guaranteed before the declaration closes. No refund can be made for this reason.

🚨 Waltio may refuse work on an account and will automatically refund the customer. Here are some causes:

  • Poor quality of imported data;

  • Absence or inadequacy of imported data;

  • Technical constraints linked to the impossibility of supporting a platform or type of operation;

  • Large number of operations that cannot be supported;

  • Transactions involving delisted or non-existent assets;

  • Inability to meet the stated deadlines due to a heavy and exceptional workload or the complexity of the User's account.
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If you have any further questions, don't hesitate to contact us via the chat at the bottom right of your screen! πŸ’¬


The Waltio team

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