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Refund Conditions

📝 Description

Waltio accepts refund requests under certain strict conditions. Before subscribing, the free Lite version allows you to test the platform to ensure it meets your needs.

📂 What Are the Refund Conditions?

A refund may be granted if both of the following conditions are met:

  1. The request is made within 7 days of the subscription date.

  2. No tax report has been generated since the subscription.

📂 How to Request a Refund?

Send your payment receipt to [email protected] specifying your refund request. The Waltio team will process your request as quickly as possible.

⚠️ Warnings

  • If you subscribed via the iOS application (iPhone), the refund must be requested directly from Apple: https://support.apple.com/118223

  • Refunds are not possible if a tax report has been downloaded or if the 7-day period has passed.

💡 Additional Information

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