Skip to main content

Refund Conditions

Updated today

๐Ÿ“ Description

Waltio accepts refund requests under certain strict conditions. Before subscribing, the free Lite version allows you to test the platform to ensure it meets your needs.

๐Ÿ“‚ What Are the Refund Conditions?

A refund may be granted if both of the following conditions are met:

  1. The request is made within 14 days of the subscription date.

  2. No tax report has been generated since the subscription.

๐Ÿ“‚ How to Request a Refund?

Send your payment receipt to hello@waltio.com specifying your refund request. The Waltio team will process your request as quickly as possible.

โš ๏ธ Warnings

  • If you subscribed via the iOS application (iPhone), the refund must be requested directly from Apple: https://support.apple.com/118223

  • Refunds are not possible if a tax report has been downloaded or if the 14-day period has passed.

๐Ÿ’ก Additional Information

Did this answer your question?