Personalized support

In case of need we can bring you a personalized support

Updated over a week ago

Hi there 👋

Customized offers are additional services to your Waltio package.

The objective of this offer is to intervene on your behalf to make your account as relevant as possible. Thus, it consists of taking back warnings and investigating your transactions together. This can be done via a follow-up format, including video conference meetings if necessary.

The pricing of this service depends on the complexity of your account, the number of trading platforms as well as the presence or not of complex operations (DeFi, NFT, Play & Earn...).

Our standard rate is €200 (excluding taxes) per hour of work done on your account.

If you are interested, do not hesitate to let us know by sending an email to mentioning "Personalized accompaniment" and explaining your request in detail.

If you have any other questions, do not hesitate to contact us via the chat just at the bottom right of your screen! 💬

The Waltio team

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