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Questions&Answers - Security Incident

Updated yesterday

Concretely, what data was obtained by the scammers?

The data accessed by the attackers is strictly limited. It includes:

  • The user's email address

  • The gain or loss for the year 2024

  • The balance per cryptocurrency used for tax calculation as of December 31, 2024

This data is used exclusively for capital gains tax calculations. There was NO access to:

  • Transaction history

  • Transaction details

  • Public wallet addresses

  • Private keys

  • Public keys

  • API keys

  • Identity documents

  • Names, first names, phone numbers (unless this information is present within the email addresses)

  • Postal addresses

  • IBANs or banking data

  • Credit card data

No data allowing the movement of funds or access to wallets was compromised.

Is this leak linked to Web3 or the blockchain?

No. The data in question does not come from the blockchain itself, nor from a Web3 protocol. It is data stored in a traditional application environment, used to produce tax reports. The blockchain was not attacked.

Why wasn't the incident detected sooner?

The incident was discovered on the morning of Wednesday, January 21, 2026. The discovery did not come from a standard system alert, but from direct contact by an attacker who informed us of a database, providing a sample to prove access. Upon receipt of this sample, we immediately confirmed the incident, triggered our security procedures, and filed a complaint. Before this, we had not identified any clear trace of massive data extraction, which indicates a targeted and sophisticated attack.

Was this related to the incident mentioned on December 24, 2025?

Regarding the file presented on 12/24 referring to 5,000 potential Waltio accounts, present on this post: https://x.com/LeBunkerBtc/status/2003541777291129035

We confirm that this file indeed has no link to the Waltio database as presented in this post: https://x.com/pierre_morizot/status/2003787567813071069 Furthermore, the incident in Dompierre, Charente Maritime, is not linked to this incident.

Are my cryptos in danger?

There is no risk of loss of funds linked to this incident. The attackers do not have access to any technical elements allowing them to:

  • Access your wallets

  • Sign transactions

  • Interact with your accounts on exchange platforms

What are the concrete risks for users today?

The risk of scams is the main risk associated with this data leak. Phishing attempts may occur:

  • Fraudulent emails

  • Phone calls

  • Fake customer support

  • Fake police officers

  • Fake security services

  • Fake partners (e.g., known exchange platforms)

Attackers use the fact that they know your email and the order of magnitude of your wealth to gain credibility. Important to remember:

  • No serious customer service will ever ask for a key, a recovery phrase, or a transfer of funds.

  • The police never ask to secure cryptos over the phone.

What can be done concretely to protect oneself?

Immediate recommended measures:

  • Change the email address used for crypto services. Ideally: a dedicated email, without name or surname, used only for these services.

  • Check if your email or number is already exposed in other public leaks.

  • Be extremely vigilant regarding incoming calls. Never call back a number communicated by an unsolicited caller.

Reduce your digital footprint:

  • Limit personal information visible online.

  • Avoid any public exposure of wealth.

  • Separate personal identity and crypto usage.

These are good practices valid for everyone, independently of this incident.

Are you minimizing the gravity of the incident?

No. This is a serious security incident. Our role is neither to dramatize nor to trivialize, but to explain precisely:

  • What was exposed

  • What was not

  • What the real risks are

  • How to protect oneself concretely

Transparency is essential, especially in this type of situation.

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